Contact Us

All refunds will go back on to your original payment method, within 3-5 working days.

If you are unhappy with your order, please return it to us *unworn and within 21 days for a full refund.

All items must be returned with the original tags attached and footwear must be returned within the original boxes (undamaged).

*Please note all swimwear must have the protective sticker intact. Earrings and underwear can?t be returned due to health and hygiene.

Simply complete the returns slip on your *delivery note, stating which items you are returning.

Refunds: All refunds will go back on to your original payment method, within 3-5 working days.

Once your return has made its way back to us, please allow us 5 working days to process a refund.

*Mislaid your delivery note? Don't worry, simply attach a covering letter with your name, full address and your requirements to your parcel.

Sending it back to us?

Get The Label, Returns Department, PO Box 190, Birchwood, Warrington, WA3 9AN, United Kingdom

Please use your local postal service requesting the standard delivery, and ensure you opt for the extra compensation where possible. Make sure you keep the receipt for this as it will ensure you are covered in the unlikely event of your parcel going missing in transit ? Get the Label cannot be held responsible for any returns lost in the post.

We will happily refund the cost of your postage if the item you are returning is faulty or was incorrectly sent.

Passwords can be reset by clicking here.