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Customer Services Christmas & New Year Opening Hours

Date Emails: Live Chat: Telephone:
DECEMBER 24TH 8am-5pm Closed Closed
DECEMBER 25/26 Closed Closed Closed
DECEMBER 27/28/29/30/31 8am-5pm 9am-3pm Closed
JANUARY 1ST Closed Closed Closed

Contact Us

Need some help? Our Customer Service team are here to assist. Go ahead, get in touch!

Do you have a query about an order, return, or delivery? Check out our FAQ’s page

You can also contact us via:


Live Chat

Open a live chat with one of our team members Monday - Friday 9-3pm
Click on the Chat button to get started



Monday-Saturday 8am - 5pm
Sunday - Closed
Bank Holidays - Closed


0333 004 3111

Monday to Friday 11am - 1pm
Weekends and Bank Holidays - Closed

(Calls charged at your local rate, mobile operators may vary)


Write to Us

Customer Services
Unit B, The Grandstand
Leacroft Road
Birchwood, Cheshire


Social Channels

Our team are currently very busy with enquiries, and although we will always try our best to respond promptly, please allow up to 72 hours for email responses.

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